This policy explains how we collect, use and disclose information that you provide through your use of the University of Central Lancashire (UCLan) website. We may collect information directly through the completion of online forms and surveys or anonymously via cookies and system log files. We utilise this data to respond to your enquiries, monitor use of our systems, and to improve your experience of our website.
UCLan will not store or capture personal information (e.g., your name or email address) through your use of this website unless you specifically provide it to us, for example by completing a form. When you complete any forms on this website, you consent for us to use this information for the purpose of your enquiry. We will use the data you provide for internal record keeping and to facilitate your request. Where indicated, we may use your personal details to send you promotional information about the University unless you indicate otherwise.
All personal data collected and used by UCLan is handled in compliance with the Data Protection Act 1998 (DPA) and UCLan's Data Protection Policy, available on the data protection pages of this website.
You can request a copy of any personal information which the University holds about you. For further details please visit the data protection page.
In addition to the collection, retention and use of directly provided personal information, the University utilises 'cookies' to store and retrieve anonymous data during each visit to the website.
A cookie is a small text file that is placed on your computer or device by websites that you visit. Cookies are widely used in order to enhance websites, providing a more tailored and personal experience whilst permitting websites to review and analyse anonymous information about visitors (e.g., time spent on particular pages). Some of these cookies are presented by us, some of the cookies are presented by third-parties such as Google, YouTube, Facebook and Twitter. A cookie does not identify the individual viewing a web page and does not give us access to your computer.
Cookies may be set either by uclan.ac.uk (“first party cookies”) or by third party websites (“third party cookies”). Cookies may be used or required for a number of reasons:
Essential cookies are required to provide access to secure sections of the website (e.g., when you log in to staff or student areas). If you do not permit access to and use of such cookies then you may not be able to log in correctly.
Functionality cookies are used to enhance your experience of using our website. For example, cookies may remember a course page that you have visited or subject area that you appear interested in and tailor presented information accordingly.
Third-party analytic cookies are used to collect anonymous information about how visitors use our website. We analyse such data to help improve the content of the site and to aid us in investigating issues such as missing pages.
The University of Central Lancashire makes use of third-party tracking cookies to measure the performance and effectiveness of online marketing campaigns for the courses we provide.
The following table identifies the cookies we use on our site and explains the purpose of each cookie.
Please note, we review the following information and our use of particular cookies on a regular basis. The tables below represent a review of cookies as of March 2016. If you find a cookie set whilst browsing our website that is not mentioned here then please contact us (firstname.lastname@example.org) and we will investigate and update this page accordingly.
|www.uclan.ac.uk||course_cookie||Stores details of the last course page visited|
|UCLan (Netscalar)||NSC_ESNS||Balances visitor load on UCLan servers|
|careerhub.uclan.ac.uk||ASP.NET_SessionId, _RequestVerificationToken||Session cookie for login verification|
|intranet.uclan.ac.uk||NSC_WT*||Session cookie for login verification|
|roombooking.uclan.ac.uk||ASP.NET_SessionId, KeepPortalHidden||Session cookies for online Room Booking System|
|shibidp.uclan.ac.uk (Shibboleth)||JSESSIONID, _idp_authn_lc_key||Login and verification for Shibboleth|
|vls.uclan.ac.uk||NSC_WT-*||Session cookie for login verification (UCLan Video Library Server)|
|www2.uclan.ac.uk||PHPSESSID||Session cookie for Virtual Placement Circuit (NHS)|
In common with most organisations and websites, the University uses Google Analytics to enable us to analyse how our website is being used. This means that information about use of our website may be transmitted to Google (Alphabet, Inc.) - this information does not enable you to be identified and is not considered privacy intrusive. If you would like to prevent Google Analytics tracking your online visits across the Internet then please visit Google’s opt out page for further information.
|_utma, _utmb, _utmc, _utmt, _utmt_b, _utmz, _ga, _gat, CONSENT, NID,||Google Analytics tracking and privacy consent cookies. Google analytics is used on all pages of the website (including subdomains).|
|atoz.ebsco.com||ASP.NET_SessionId, AtoZAuthCookie, BIGipServerpool_AtoZ_http, Ebsco.Translations||Login and verification for EBSCO|
|shibboleth.ebscohost.com||BIGipServershib-wildcard_port||Login and verification for Shibboleth|
|syndication.twitter.com||lang, metrics_token||Set by a Twitter widget present on some pages on the site allowing visitors to view and respond to latest tweets.|
|YouTube||PREF, VISITOR_INFO1_LIVE, YSC||Preferences and visitor information set by YouTube videos present on some pages on the site.|
All UCLan web server activity is recorded. We use our server log files to analyse usage of the University website and associated systems for resourcing and planning purposes. This information may be archived in an anonymous form for historical records.
The University of Central Lancashire makes use of two search engines: the widely-used general Google Site Search and a course-specific search engine. We collect and retain search data in order to analyse visitor requests. We use this information to prioritise popular and important content to ensure relevant search results are provided.